FAQ
Common questions
Straight answers about scope, pricing drafts, and what Safe Tech Help does — and doesn’t — offer.
What exactly are you selling?
Consumer and small-business identity protection: dark-web monitoring, breach alerts, and scam-help / recovery guidance. Think LifeLock-style cover — not a fake antivirus product.
Do you provide antivirus or device EDR?
No. We do not claim device endpoint detection and response (EDR) or traditional antivirus. Phase-2 mentions an always-on protection agent for annual Shield only — and that is not for sale yet and will not be marketed as EDR.
Why are there five domains?
Safe Tech Help is one front door. All five domains share one product; each brand emphasizes a different angle (scam help, safe tech for families/SMB, or fast assist). .com domains are the primary commercial homes for their brand families.
Is pricing final?
No. Essential ~$9.99/mo, Plus ~$19.99/mo, and Shield Annual ~$149/yr are draft placeholders until the monitoring provider and Stripe checkout are locked.
How do I get help if I’ve been scammed right now?
Use our scam-help guidance pages and email support@safetechhelp.com. We provide guidance and monitoring — we are not a law firm or bank recovery service.
When can I pay?
Stripe checkout is not live. Use “Notify me” on Pricing or email hello@safetechhelp.com to join the waitlist.